How to get your stuff repaired:
Ship your items to:
Retro Game Smith
1475 Handley Dr, #8075
Fort Worth, TX 76112-3371
United States
Fill out the form below and we will get back to you quickly.
After your product is received, we will complete the repair and send you an email once your product is on its way back to you.
*Retro Game Smith is not liable for any product(s) lost if the above name and address are not used.
*Cleaning and resurfacing is not guaranteed to fix your game. Resurfacing may also make playable games unplayable.
*Thumbstick and other components may be repaired and replaced with third party or aftermarket components.
*Prices may change if during the inspection and testing process other issues are found. Customer will be contacted prior to repair service if other issues are found.
*We will only perform repair services on original NTSC-US (North American region), stock products. We do not perform repairs on modified systems, nor do we modify systems. Any counterfeit products or products from other regions will be refused and can be returned at the owner's expense.
*We reserve the right to cancel repairs if a system has liquid damage or infestation.