🛠️ 1-Year Refurbished Warranty Policy
At Retro Game Smith, we stand behind every refurbished system we sell. Each console is professionally cleaned, tested, and restored to ensure reliable performance. That’s why all refurbished gaming systems come with a 1-year limited warranty from the date of purchase.
✅ What’s Covered:
- Hardware malfunctions or internal component failure
- Disc drive issues (where applicable)
- Power supply or motherboard failure
- Console not powering on or functioning properly
❌ What’s Not Covered:
- Cosmetic wear (scratches, scuffs, discoloration)
- Damage caused by drops, misuse, or liquid exposure
- Issues from unauthorized repairs or modifications
- Accessories (controllers, cables, etc.) unless otherwise stated
📦 How to Make a Warranty Claim:
- Contact us at support@retrogamesmith.com with your order number and a description of the issue.
- We’ll respond with simple return instructions.
- Once we receive and inspect the item, we’ll repair, replace, or refund it—at our discretion.
- Retro Game Smith covers all shipping costs, both ways.